All Happy Hollow Glass is handcrafted & properly annealed to ensure only the highest quality work gets shipped – Creation of each piece is a multi-step process taking a minimum of 24 – 36 hours.
Ready to Ship items will leave Happy Hollow within 1-3 BUSINESS days.
Made to order items will be created in the order they are received. Annealed, inspected, packaged and shipped within 3-5 BUSINESS days of purchase. (Allow additional processing time during the seasonal rush, November thru January)
ALL WHOLESALE ORDERS MUST select Priority Shipping. Standard USPS First Class mail does NOT include insurance or any protection against loss or damage.
INTERNATIONAL ORDERS: Please contact firstname.lastname@example.org for a custom invoice requesting priority shipping. International orders completed directly on this site, selecting only international first-class option, are not insured or protected from loss or damage replacement. ANY ADDITIONAL CUSTOMS FEES ARE ALWAYS THE INTERNATIONAL BUYERS RESPONSIBILITY as this is not a fee that applies to the US.
Rarely – based on the number of pieces ordered and torch schedule – it may between 5 and 7 BUSINESS days to fully process ANY order.
Priority mail is offered to provide insurance as well as slightly faster package delivery service. Made to order items will still take a minimum of 24 - 36 hours to be complete depending on torch schedule - this does NOT included shipping time.. All orders are 100% - individually handcrafted by Little Lotte` [hr]
The following is intended to provide further detail on the order and shipping process.
By making a purchase from HAPPY HOLLOW GLASS – you are supporting a local fine artist.
Happy Hollow Glass is shipped via USPS: First Class, Priority, International First Class, and Priority International. Priority mail does offer some of its own perks including insurance and is available as an option at checkout.
Estimates and delivery dates are not created or guaranteed by Happy Hollow Glass.
You can expect packaging similar to that shown here or above depending on your choice; each will have the studio name “Happy Hollow Glass” in the return address section.
Check your e-mail spam folder – you should receive updates for each step of the order process.
- Confirmation & Thank You
- Note added to your order: Tracking #
- Your order is complete. Thank You!
Tracking information is updated in your account upon completion.
Orders are automatically track-able through USPS.com anytime after step 2 above.[hr]
Don’t forget to check out the entire studio before you’re done shopping!