Studio UPDATES and Ordering Info (seasonal) rev. Jan. 27 2021.
Please review prior to checkout. Note: I have updated the payment option recently. Please email HappyHollowGlass@gmail.com if you experience checkout issues.
Due to LIVE glass blowing demos, vending, and local events, I reserve a processing time of 1-2 weeks for shipping & delivery. Most items ship within 5-7 business days. This is a solo artist studio offering you personally made-to-order items. Your patience is greatly appreciated!
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You may receive tracking information in advance. That does not always mean the order has been fully processed. That only implies that a label has been created and your order is “on deck”.
**—->>> PLEASE ALLOW UP to 2 weeks for the delivery of ANY ORDER – Especially during the Holiday season.
Sign up for automatic tracking updates at USPS.com by entering the tracking number provided via e-mail.
- Check spam folders for missing e-mails
ATTN: ONLY INSURED shipments are protected against loss or damage claims. NOT responsible for uninsured, missing or damaged shipments. Free shipping coupons valid for First Class only. Refunds or replacements cannot be made without the purchase of Insurance on checkout. Insurance can now be added on checkout and is already included when selecting Priority mail. ALL WHOLESALE ORDERS MUST select Priority Shipping. Standard USPS First Class Mail does NOT include insurance or any protection against loss or damage.
Questions about orders, shipping or anything else?
Keep these tips in mind prior to placing your order for stress-free – timely delivery.
- I am the only artist here. Thank you in advance for your patience.
- You are making a high-quality purchase from a working studio artist. (Orders ship from 56359 if you are calculating dates on the USPS site.)
- I travel to various events and will occasionally be out of the studio. Updates are noted in “Recent Posts” in the sidebar of this site.
- *Priority mail will not “move you up in line” at the torch – made to order pieces are made in the order they are received no matter what shipping option is chosen.
- **NOTE that priority mail is an option offered to provide insurance for your order. It also offers a slightly shortened delivery period but I am not responsible for estimated times given by USPS.
- THANK YOU FOR SHOPPING YOUR LOCAL SMALL BUSINESS!
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